Friends Rather Than Customers: How to Treat Your Clients the Right Way
There is often a palpable disconnect between business owners and their clients. Whether consciously or unconsciously, the former often feel …
Category Archives: Customer Service
The Biggest Social Media Marketing Pitfalls to Watch for
Social media marketing has been around for several years now, but there are still many new or established businesses that …
10 Common Practices That Chase Customers Away
It does not matter if your company has been around for decades or just a few weeks – if you …
How to Measure the Effectiveness of a Social Media Marketing Campaign
Social media marketing is no longer an optional extra in your marketing portfolio. It’s an essential marketing channel for any …
How to Win Your Prospect Over in 5 Minutes or Less
In sales, the art of rapport is crucial to closing more deals. Rapport is about establishing common ground with your …
7 Ways To Grow Sales & Customer Service Results
If you want to increase revenues for your company this year, focusing on improving results for your sales and …
10 Steps to Gaining Loyal Brand Champions
No business owner likes to see customer complaints. Whether those negative comments come in via your social media feed or …
How To Improve Brand Loyalty
When you’re running a business, brand loyalty is a deciding factor in your success. Being able to bring in new …
Proven Ways to Get More Return Customers
Any sale is valuable to your business, but return customers offer long-term revenue that can help your business grow much …
5 Things Your Business Can Learn from Walt Disney World
Walt Disney World® offers its guests world-renowned customer service, and even offers classes at their educational organization and books about …
