How to Measure the Effectiveness of a Social Media Marketing Campaign
Social media marketing is no longer an optional extra in your marketing portfolio. It’s an essential marketing channel for any …
Category Archives: Customer Service
How to Win Your Prospect Over in 5 Minutes or Less
In sales, the art of rapport is crucial to closing more deals. Rapport is about establishing common ground with your …
7 Ways To Grow Sales & Customer Service Results
If you want to increase revenues for your company this year, focusing on improving results for your sales and …
10 Steps to Gaining Loyal Brand Champions
No business owner likes to see customer complaints. Whether those negative comments come in via your social media feed or …
How To Improve Brand Loyalty
When you’re running a business, brand loyalty is a deciding factor in your success. Being able to bring in new …
Proven Ways to Get More Return Customers
Any sale is valuable to your business, but return customers offer long-term revenue that can help your business grow much …
5 Things Your Business Can Learn from Walt Disney World
Walt Disney World® offers its guests world-renowned customer service, and even offers classes at their educational organization and books about …
Troubleshooting Common Customer Unhappiness Scenarios
RV dealerships can keep customers happy by identifying scenarios likely to lead to dissatisfaction. The next step is to come …
How Personalization Can Win Repeat Customers
Put yourself in the shoes of a consumer. When they go shopping, they’re greeted the same way in a dozen …
3 Tips to Help Calm a Frustrated Customer
One tough aspect of providing customer service is working with customers who are deeply upset and you have few options …
