Five Tips for Handling the Angry Customer
Whether you interact with customers over the phone or face-to-face, having the right tools to handle a hot-headed person can …
Tag Archives: Connect with Customers
Friends Rather Than Customers: How to Treat Your Clients the Right Way
There is often a palpable disconnect between business owners and their clients. Whether consciously or unconsciously, the former often feel …
Creative Selling Through Two Basic Key Questions
Increasing market share and the bottom line is what all businesses look to improve. But the reason they aren’t making …
The Secret to Long Term Sales Success
The key to finding long-term success in sales today is all about building the right sale culture and creating …
Proven Ways to Get More Return Customers
Any sale is valuable to your business, but return customers offer long-term revenue that can help your business grow much …
3 Critical Questions That Determine Your Brand Identity
In modern digital marketing, branding is one of the most crucial factors in establishing long-term stability. Whether you are establishing …
5 Things Your Business Can Learn from Walt Disney World
Walt Disney World® offers its guests world-renowned customer service, and even offers classes at their educational organization and books about …
Troubleshooting Common Customer Unhappiness Scenarios
RV dealerships can keep customers happy by identifying scenarios likely to lead to dissatisfaction. The next step is to come …
Best Books for Learning to Sell and Understand the Customer Better
Having good salespeople is crucial for any business to succeed. While there are certain sales methods to learn and employ …
Work for Your Followers If You Want Social Media to Work for Your Business
Social media has become an inexorable force in today’s business landscape. With 75 percent of U.S. adults of all ages …
