3 Quick Ways Any Business Can Attract Millennials
Millennials are a notoriously difficult target market to capture. They are suspicious, capricious, and have a culture unique to themselves. …
Tag Archives: customer experience tips
Five Tips for Handling the Angry Customer
Whether you interact with customers over the phone or face-to-face, having the right tools to handle a hot-headed person can …
Why Expectation Management is Key to the Growth of Your Business
Creating happy clients and customers is one of the most critical components of growing any successful business. Happy customers are …
Friends Rather Than Customers: How to Treat Your Clients the Right Way
There is often a palpable disconnect between business owners and their clients. Whether consciously or unconsciously, the former often feel …
Creative Selling Through Two Basic Key Questions
Increasing market share and the bottom line is what all businesses look to improve. But the reason they aren’t making …
5 Reasons You and Your Team Aren’t Closing Sales
If you can’t close sales, your small business will suffer. Unfortunately, closing is a lot more difficult than it sounds. …
10 Ways to Improve Customer Service Quality
No matter what your company does, without a steady stream of customers, you will not be in business for long. …
5 Things Your Business Can Learn from Walt Disney World
Walt Disney World® offers its guests world-renowned customer service, and even offers classes at their educational organization and books about …
