3 Quick Ways Any Business Can Attract Millennials
Millennials are a notoriously difficult target market to capture. They are suspicious, capricious, and have a culture unique to themselves. …
Tag Archives: customer interaction
Five Tips for Handling the Angry Customer
Whether you interact with customers over the phone or face-to-face, having the right tools to handle a hot-headed person can …
10 Steps to Gaining Loyal Brand Champions
No business owner likes to see customer complaints. Whether those negative comments come in via your social media feed or …
Proven Ways to Get More Return Customers
Any sale is valuable to your business, but return customers offer long-term revenue that can help your business grow much …
10 Great Tips for Social Selling
As a business owner, you already know that social media outlets are great places to conduct outreach and market research, …
5 Things Your Business Can Learn from Walt Disney World
Walt Disney World® offers its guests world-renowned customer service, and even offers classes at their educational organization and books about …
Best Books for Learning to Sell and Understand the Customer Better
Having good salespeople is crucial for any business to succeed. While there are certain sales methods to learn and employ …
Travel 2.0: How the Industry has Changed This Century
Travel has come a long way since the turn of the millennium. Developments in technology, growth in transport infrastructure and …
What We Can Learn From the Social Media Faux Pas of 2015
Social media not only plays a significant role in the personal lives of people across the globe, it also is …
How Personalization Can Win Repeat Customers
Put yourself in the shoes of a consumer. When they go shopping, they’re greeted the same way in a dozen …
